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Conversational AI vs Generative AI: What’s the Difference? This dynamic interaction model efficiently manages routine inquiries while generative AI addresses complex needs. Consumer groups support this approach, improving service quality and customer satisfaction. By automating the generation of responses to frequent queries, this technology significantly enhances the efficiency of generative AI customer service, enabling the […]

OpenAI is rumored to be dropping GPT-5 soon here’s what we know about the next-gen model For context, GPT-3 debuted in 2020 and OpenAI had simply fine-tuned it for conversation in the time leading up to ChatGPT’s launch. OpenAI has consistently pushed the boundaries of what AI models can achieve. Starting with GPT-3.5, which amazed